A clearly defined strategy guides With the emergence of travel as a major activity of business, several service providers are competing more and more with differentiated value added services. However, we at CFPL believe management of service quality is crucial for consistency and success. Our relationship team is assigned with this task to Analysis, Identify, Design, Develop and Implement by taking regular feedback review meetings and customer satisfaction surveys.
We not only provide with the absolute best product, technology and service, but we listen to our clients, respond promptly to their immediate and urgent needs and anticipate future needs.
ROUND THE CLOCK SERVICE
Each office location has a number that is dedicated to serve our clients for any travel assistance along with a detailed list of employee contacts. This is made possible by a 24 hours helpline number provided to each of our clients for maximum support.
PASSENGER TRAVEL RECORD
It is the database of each one of our passengers that enables us to track their travel details. This information is available in each of our implant and back office.
TRAVEL NEWS : UPDATES VIA E-MAIL
Newsletters will be sent to your organization regularly, giving updates on various market incentives and offers, aiding you to choose the most cost effective travel plan.
RELATIONSHIP MANAGEMENT TEAM
We assign a dedicated team to handle out corporate clients needs. Each team member is from specific functional areas to help resolve customer queries and conduct review meetings regularly to make continuous improvements in serving our esteemed clients.
Covering the various facets of Travel Related Services, Corporate Flyers includes the following under its domain: